custom orders

• order a sizing kit

• different shapes and lengths of Apres gel-x tips vary in size so be sure to order a sizing kit in each of the shapes/lengths you plan on ordering your sets in

Please do not attempt to guess your sizes. Sizes given in millimeters are not accepted. Sizing kits are the most accurate method and a proper fit is crucial.

• Orders have a processing time of up to 14 business days (Mon-Fri) before shipment

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• Standard shipping (USPS Ground Advantage) typically arrive within 3-7 days 
• Expedited shipping (USPS Priority Mail) are typically delivered 1-4 days

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• There are Rush Order options if you need your order to be processed in less than 14 business days

• All orders come with the necessary supplies: alcohol wipes, a cuticle stick, a mini buffer, a sheet of adhesive tabs, a tube of nail glue and detailed instructions for application and removal

• Each set is handmade to order. No refunds, returns or exchanges*

• Be sure to get a sizing kit in each shape and length you plan to order in

• Please take a moment to double check that all info (sizing, length, shape, mailing info, etc) is accurate before placing your order

• Email me within 24 hours after placing your order for cancellations, modifications or any other concerns you may have

*unless an error was made on my part. In this case, feel free to contact me :)

• only submit a custom order if you’re comfortable trusting my style and interpretation of the inspo or theme

• GiLi Nails has the right to refuse or part ways with any new or preexisting customer, at any time

• sizing kits in each shape/length are a must. No refunds for sizing issues

• if you require special accommodations, outside of custom sizes and color choices, a salon may be a better option for you 

• custom order invoices not paid within 48 hours will be canceled

• Fill out the custom order form and check out the additional info below
• You'll get a reply at my earliest convenience if the order is accepted
• Once the details have been worked out, you'll then receive an invoice
• Processing time begins after invoice is paid
• Please double check your email for any typos. If it's entered incorrectly, I can't reply :)

Taking the time to prep your nails properly when applying your press-ons will directly determine how well and how long they'll stay on

• Buff your nail beds with the rough side of the buffer block
• Gently push your cuticles back
• Use the alcohol wipes to cleanse and dry your nail beds
• Apply glue to the center of your nail bed and a small drop inside the press-on
• Line the press-on up properly with your natural nail and begin laying it flat, from the base to the tip
• Apply pressure for at least 10 seconds
• Avoid contact with water for at least an hour after application

additional tips:

- follow the same prep process if using adhesive tabs

- if you have naturally oily skin and nail beds, use a dehydrator after prep, before applying the glue

- nail glue can be combined with adhesive tabs for extra grip

• Soak your hand in warm, soapy water for up to 5 minutes

• Add an oil of your choice (coconut, olive oil, etc) if desired

• Gently slide cuticle stick underneath the nail to remove

• If it's still stuck, don't rip it off. Just repeat the process

• Aftercare: gently buff away the old glue, cleanse with an alcohol wipe and apply cuticle oil if possible

• Removal kits and cuticle oil available here

Email is preferred. Please email me directly or use the contact form on the site.

GiLi Nails is not responsible for lost, stolen or delayed packages. GiLi Nails is not required to issue refunds or free replacements for lost or stolen packages.

Once USPS scans a package into their system, USPS becomes fully responsible for the package and GiLi Nails no longer bears any accountability.

If mail is frequently stolen at your residence:

• Use the Order Notes to request signature confirmation and the service will be added on to your shipping label for free
• This ensures that USPS must hand the package directly to you or alert you to pick it up at the post office where it's being held

If your package was lost in transit or marked delivered and you're unable to locate it:

• File a claim with USPS

• Purchase the Replacement Nail Fee from the Extra Supplies section and enter the necessary info (size, length, shape, which set it's for, which finger, etc)

• Please note: if the replacement fee is included in an order with sets, it may take up to 14 days before the order is shipped. If you need the replacement(s) ASAP, order separately

• Yes! I highly recommend investing in a cheap e-file if you're regularly wearing press on nails. Using an e-file, you can successfully remove the old glue from the back of the press-on. This will create a new, rough surface and allow you to re-apply with new glue

• Business Hours:

Monday - Friday 9am- 5pm

• Non-operational on:

Weekends, all holidays